Frequently Asked Questions

I made a purchase but didn't receive the items
We're very sorry that this has happened to you, but don't panic! We got you ❣️ Before you contact us at, it is importan...
Thu, Oct 14, 2021 at 2:07 PM
Where can I find my Player ID?
The Player ID can be found at two different locations At the bottom of the Options Menu During the Loading Screen at the left top corner of your screen ...
Fri, Oct 29, 2021 at 8:48 PM
I didn't receive my MergeCrafter Pickaxe after I claimed it
After successfully installing MergeCrafter, the player has the ability to claim the MergeCrafter Pickaxe for PickCrafter when they navigate to the More Game...
Mon, Jan 17, 2022 at 1:07 AM
How can I start a fresh save?
⚠️ IMPORTANT ⚠️ Mobile: When starting a new save, any consumable purchases will be lost. Only items that are non-consumable, such as the Crafting Table or ...
Wed, Oct 4, 2023 at 11:59 AM
How do I get Energy?
Energy is used for Dungeons in MergeCrafter. You will need Energy to enter a dungeon. The energy required increases per prestige. Energy can be obtained th...
Thu, Oct 14, 2021 at 1:57 PM
Can I configure the notifications I receive?
In MergeCrafter we notify the player with the following events Daily Streak Reminder Crafting Complete Energy Restored Lottery Available We give t...
Fri, Oct 15, 2021 at 5:49 PM
Auto-Merge Adjacent turned off is not working in Dungeons
Turning off the Auto-Merge Adjacent has no impact on Dungeons. This only affects items in your camp.
Thu, Oct 14, 2021 at 8:26 PM
How do I increase my XP cap?
XP plays a huge role in MergeCrafter and you will need to increase the amount of XP you can hold to unlock more land as you progress. The default XP cap is ...
Thu, Oct 14, 2021 at 9:14 PM
How do I unlock the Venture Lands?
You can unlock additional land by spending Runic and Coins across Runaria. Here are some of the ways you can achieve that: Runic Spend 3000 Runic a...
Fri, Oct 15, 2021 at 12:23 AM
How do I get Potions?
There are several ways to obtain Potions in MergeCrafter. The very first Potion you can get is in the very beginning of the game from the first Bandit you e...
Fri, Oct 15, 2021 at 5:49 PM