We're very sorry that this has happened to you, but don't panic! We got you ❣️
Before you contact us at firstname.lastname@example.org, it is important that you include as much information as possible. That includes:
- Send us the Receipt of your purchase
- Google Play: https://support.google.com/googleplay/answer/2850369
(Make sure the GPA Transaction ID is included. It looks like GPA.XXXX.XXXX.XXXX.XXXXX)
- iOS: https://support.apple.com/en-us/HT204088
- Provide the name of the item/bundle you purchased. This helps us so that we can ensure that there are no further issues with that specific item/bundle.