Purchases and Runic Offers

I haven't received my purchase in game
Please send us and email at support@pickcrafter.com with a copy of your purchase receipts and we can help you. To find your purchase history please chec...
Wed, Sep 27, 2017 at 8:59 PM
An unauthorized purchase I did not approve was made in PickCrafter
If you would like to refund any purchases that you feel were unjustly charged, please request a refund through the app store you made the purchases with and...
Wed, Sep 27, 2017 at 9:01 PM
I haven't received the Runic from a 'Free Runic' offer
The Runic offers are unfortunately not something we control directly. If you are missing rewards from completing offers, try opening the 'Missing Runic...
Wed, Feb 27, 2019 at 6:42 PM
Elite Membership (Subscription)
Elite Membership is a monthly package that gives you:  The exclusive Runic Pickaxe Daily free runic! 140 per week +20% bonus runic with every purchase ...
Wed, Mar 7, 2018 at 2:54 AM
Purchase Failed... on Steam
If you are trying to make a purchase on Steam and you get a popup saying Purchase Failed... it's because the Steam Overlay is disabled. You can enable ...
Sat, Sep 14, 2019 at 7:07 PM